Tech Requirements

To enable a higher quality of VideoMost video conferencing, please make sure that the user workstation meets the following hardware and software requirements. Failure to meet these recommendations may affect voice and video quality or result in the inability to establish a connection (if VideoMost cannot be accessed at the network level).

PC with Windows OS

• Computer with CPU Intel Pentium 4, 2 GHz or AMD 64 3000+ 2 GHz, at the minimum; Intel Core i5 1.8 GHz or higher is recommended
• Please disable advanced sound card and microphone features (noise reduction, echo cancellation, 3D effects, etc.)
• Headset or microphone and speakers
• Video camera with image resolution at least 640x480 and a frame rate at least 30 Hz (please disable brightness gain)
• Windows Vista (SP2), Windows 7 (SP1) or Windows 8.1. To install the software, you need to have an Administrator account for Windows platforms.
• Web browser - any of the following:
  • Internet Explorer 8, 11 (32-bit or 64-bit)
  • Mozilla Firefox 17 - 48
  • Google Chrome 52
  • Opera
• Internet connection speed: upstream - 500 kbps; downstream - 500…2500 kbps
• Video player with support .mkv format and subtitles .ass format for view conference records (Light Alloy is recommended player; for show subtitles in others players may be need to install DirectVobSub(VSFilter) )

PC with MAC OS X

• Apple computer with CPU Intel Core2Duo 2.0 GHz or higher
• Headset or microphone and speakers
• Built-in iSight camera connected to the computer or video camera with a minimum resolution of 640x480 and a frame rate at least 30 Hz (brightness gain should be disabled)
• OS X 10.7.x - 10.10.x. To install the software on Windows 10, you need an Administrator account
• Web browser - any of the following:
  • Safari 6.1, 6.2, 7.1, 8.0 (32/ 64-bit)
  • Mozilla Firefox 17 - 48
  • Google Chrome 52
• Internet bandwidth: upstream - 500 kbps; downstream – 500…2500 kbps
• Video player with support .mkv format and subtitles .ass format for view conference records

It is recommended not to run conferences in parallel with CPU-, HDD- and bandwidth-intensive software. Examples of such software are: anti-virus software, disk defragmenters, automatic software update clients, torrent clients, other voice and video softphones, etc.

Web Cameras

The service supports all modern web cameras. The higher quality of video provided by your camera will result in the best conferencing quality.

To ensure the highest quality of video, we recommend you to use Logitech QuickCam Pro 9000, QuickCam Pro for Notebooks, QuickCam Sphere webcams and similar models.