SPIRIT privacy policy

SPIRIT develops and offers users all over the world innovative software communication products for instant messaging, audio and video calls and video conferencing under the VideoMost brand. All SPIRIT products are targeted to meet modern requirements for ensuring the confidentiality of your information.

SPIRIT Privacy Policy covers methods and algorithms used to process information transferred (including text messages). For example, what information is collected and how it may affect users. SPIRIT Privacy Policy also clarifies what technologies applied to protect the privacy of the users’ data (for example, deleting sent and delivered messages from our servers immediately; allowing users to choose whom they want to communicate via our products, etc.).

When we say "VideoMost", "we", "us", "us", or "our(s)", we mean SPIRIT. Unless otherwise noted, this Privacy Policy (“Policy”) applies to all of our products, services, websites and their functionality (hereinafter collectively referred to as the “Products”). You should also read the Terms of Use of the Products (“Terms”), which sets out the terms and conditions for using our Products. By installing our Products, you confirm your specific, informed and conscious consent to the Policy and Terms

1. WHAT INFORMATION DO WE COLLECT

VideoMost receives or collects information as you use our Products, including when you install our Products, access our Products, and use our Products.

1.1. What Information do you provide to us

• Your account information. To create a VideoMost account, you must provide your mobile phone number or email. You can also add additional information to your account, such as your name, profile photo, and status message. By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.

Also, you regularly provide access to the phone numbers of VideoMost users and other contacts stored in your mobile phone address book. You declare that you have the right to contact these numbers and give us specific, informed and conscious consent to provide us such information

Your messages. Standard use of our Products assumes we transmit your communications over an encrypted channel to protect them from being read by third parties.

• Your contacts. To help you communicate with other people, we may create lists of favorite contacts for you, and you are free to create and select groups or mailing lists, join and be added to them by yourself, while these groups and lists will become part of your account information.

• Support. You may provide us with information related to the use of our Products, including copies of your communications, and your contact details so that we can provide you technical support and make our Products even more convenient and enjoyable for you to use. For example, you can email us information regarding the use of our application or other matters. By contacting the Support Service, you give us your specific, informed and conscientious consent to provide us this information.

1.2. What information is collected automatically

• Product Use and Debug Information. We collect diagnostic, Product-related information, and performance data for our Products. Such reports include information about your activities (for example, how you use our Products, how you interact with other people using them, etc.), log files and reports about diagnostics, failures and other characteristics of the Products. By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.
• Information about your device and Internet connection. We collect information about your device which your account has been associated with when you installed and started using our Products. This includes information such as device model, operating system information, browser data, IP address, and mobile network information, including phone number and device identifiers. We collect device location information, but only when you use our location features, for instance when you want to share your location with your contacts, see the location of the nearby objects or when other people have shared with you, and also for diagnostic and troubleshooting the Products (for example, if you have problems with the operation of the location function). By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.

• We use cookies to operate and deliver our products, improve quality of service, analyze product usage and match user preferences. For example, coockies are required for the VideoMost Web product to work on your computer. In addition, we may use cookies to determine which frequently asked questions are most popular and to show you relevant content about our products. In addition, we may use cookies to determine which answers to frequently asked questions are the most popular and to show you interesting content about our Products. Also, cookies are used to store information about your preferences (language, etc.) and customize the Products in accordance with them. By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.
• Presence. We collect information about your current status and status message in our Products, for example: whether you are "online" at the moment ("online status"); or when you last used our Products (status "last seen"); or when you last updated your status message, etc. By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.

1.3. What information do we receive from third parties

• Information about you provided by other people. We receive information provided by other people, which may contain information about you. For example, when some people from your contacts use our Products, they may provide us with your phone number stored in their mobile phone address book (as well as you may provide their numbers), call you or send messages to you or groups you belong to. By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.
• Third-party organizations. We work with third parties to help us operate, deliver, improve, analyze, customize, support, and market our Products. For example, we work with companies that distribute our applications, provide infrastructure, map and reference information, process payments, analyze the use of our Products and conduct marketing activities. In some situations, these companies may provide us with information about you, for example, mobile app stores may send us reports to diagnose and fix problems. By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.
• Third Party Services. We provide you with the ability to use the Products in conjunction with third party services. If you use our Services with third party services, we may receive information about you from those third parties, for example, if you use the “Share to VideoMost” button on a news service to send an article posted there to your contacts, group members or mailing list VideoMost, or access our Products by clicking on a link in an advertisement for our Products posted by a mobile operator or device supplier. By using our Products, you give us your specific, informed and conscientious consent to provide us with this information.

2. HOW DO WE USE YOUR INFORMATION

We use all the information we have about you exclusively to operate, provide, improve, analyze, customize, support and promote our Products.

• Our products. Besides we develop and market our Products, we also provide user support, troubleshooting, improving and customizing our Products. We study how people use our Products, analyze and use the information we have to evaluate and improve our Products, conduct research, develop and test new Products and functionality, and troubleshoot Products. In addition, we need information to answer your questions. Cookies are used to operate, provide, improve, analyze and customize our Products
• Security and protection. We review user accounts and activity, and keep users safe and secure across our Products and more, such as investigating suspicious activity or violations of our Terms and Policies, and ensuring that our Products are used in accordance with Russian law.
• Product Related Messages. We have right to send you messages about our Products, features, terms, policies, promotions and other important news. By using our Products, you give us your specific, informed and conscientious consent to receive this information from us.
• No third party advertising. We prevent third party advertising inside or via our Products. At this time, we have no intention of changing our approach in the future, but if we ever decide to do so, we will update the Policy and inform you. We recommend that you check the Policy for updates from time to time.
• Business messages. We allow you and third parties, such as companies or organizations, to communicate using our Products, i.e. send and receive information about business meetings, orders, transactions, shipping and delivery notices, news about other products and services, as well as for marketing purposes. For example, you may receive flight status information in connection with a planned trip, receipts for purchased goods and services, or delivery notices.

3. WHAT INFORMATION DO YOU SHARE WITH SPIRIT

You share your data when you use and communicate with our Products, and we share your data in order to operate, provide, improve, analyze, customize, support and provide you with our Products.

• Account information. Your phone number, name and profile photo, online status and status message, "last seen" status and read receipts can be seen by all users of our Products, although you can choose to hide certain information from other users through the settings in our products. By using our Products, you give us your specific, informed and conscientious consent for us to share the above information, which you have not withheld, with all users of our Products
• Your contacts and other users. Users with whom you communicate may store and share your information (including phone number or messages) with other people in our Products or otherwise. You can use the Products settings and the blocking feature to manage the list of users with whom you communicate and determine the content of the information you provide in this way. By using our Products, you give your specific, informed and conscientious consent to the distribution of the above information that you have not hidden in the manner indicated above.
• Third party organizations. We work with third parties to help us operate, provide, improve, analyze, customize, support, and market our Products. When providing information to these organizations, we require that they use your data in accordance with the Policy or only with your express permission. By using our Products, you give us your specific, informed and conscientious consent to share information with third parties.
• Third party services. If you use third party services integrated into our Products, their providers may receive the information you provide to them. For example, if you use a data backup service integrated into our Products (such as Amazon AWS), the relevant third parties will receive the information you submit to them. If you interact with third parties related to our Products, you may provide information to those third parties directly, i.e. without using our Products. Please be aware that third party services are governed by their own terms of service and privacy policies.